A sociopath is someone who acts without conscience. So can an organisation be a sociopath? After all, it isn't 'a someone', is it! Well, as far as the law is... read more →
A recent survey shows that twenty percent of employees are ashamed of the industry or company they work in - and thirty-five percent of those feel ashamed because of the way their company... read more →
There are various areas of behaviour that can build or break trust. Being dependable is one of them. You may not realise it, but when you're late, or disorganised, when... read more →
Uncertainty is one of the hardest states for humans to deal with. Trouble is, we're surrounded by uncertainty, as familiar systems and structures topple, and the rapidity of change in all areas... read more →
Trust is down and staff confidence in management and leadership has fallen, according to new research. How come leaders get this fundamental of good leadership so consistently wrong? (more…)
Bullying is no laughing matter, no matter what kind of garb it gets dressed up in. Of the plethora of bullying techniques, "I was only joking" must be one of... read more →
..but it's essential for individual well-being and healthy, winning organisations. The recent Serious Business 2014 conference in New Orleans was entitled Trust Me? Penelope Tobin's keynote presentation featured her on piano,... read more →
Companies like Google and Zappos are well-known for creating successful organisations and happy employees. How do they do it? What can a small organisation learn from these giants? (more…)
It's generally agreed that feedback is necessary, criticism is valuable, judgement is normal. But in a world where feedback, criticism, and judgement are everywhere... and it's the loudest opinions not... read more →
Trust - or the lack of it - has been big news for a while now. We've all felt it, as one institution after another has revealed itself to be... read more →