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Apr 13

Leaders with good soft skills good for bottom line, and vice versa

  • April 13, 2012

A study from the BI Norwegian Business School shows that leaders with good soft skills produce profits that are on average 38% higher, along with the most sales and the best customer service.

Unfortunately, these leaders are a rarity.

Plenty of people think their bosses are ineffective and are rarely motivated by them. Simon Mitchell, the author of a report that surveyed 1300 workers around the world believes that their findings should be of enormous concern.

Bite out of dollar

 

Leaders’ poor soft skills are taking a bite out of the bottom line, whether through employee disengagement—40% of the employees had left a job because of poor leadership, or poor productivity—respondents felt they would be up to 60% more productive working for a great boss.

Mitchell concluded:

Leaders are failing in their obligation to employees and, therefore, their organisation

Time for some leadership training anyone?

 

 

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