Soft skills are the traits and abilities of attitude and behaviour rather than knowledge or technical aptitude

Soft skills are the personal and interpersonal attributes common to everyone

They are natural human capabilities that we need to ‘access’ rather than have ‘input’

They underscore everything we do


Here you can find information and research about soft skills.


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This series provides ‘lite-bites’ of evidence that demonstrate why soft skills are now considered the crucial C21st skills.

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Soft Skills Facts

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  1. Soft Skills Characteristics: what they are and how BBM treats them
  2. Skills Employers Want: and are they getting them?
  3. Skills the Country Needs: which skills, why, and how we rate internationally
  4. Lifelong Learning: why this is important now and how soft skills help
  5. Promoting Equality: the part that soft skills play

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This is a taste of the research concerned with soft skills. To keep up with latest research, subscribe to the blog.

2015: McDs-Backing-Soft-Skills / Post Consultation Report and Recommendations / McDonalds
2015: The Value of Soft Skills to the UK Economy / McDonalds
2011: Labour Market Outlook: Focus on young people / CIPD
2010: Leadership for personalising learning / National College for Leadership of Schools and Children’s Services
2009: Goals gone wild: the systematic side effects of over-prescribing goal setting / Harvard Business School
2009: Building character / Demos
2008: Today’s trojan horse / Diana McLain Smith
2008: Soft skills hard facts/ Penelope Tobin
2008: Inwardness: the rise of meaningful work / The Work Foundation
2006: Are they really ready to work? Employers perspectives on the basic knowledge and applied skills of new entrants to the 21st century U.S. workforce / The Conference Board et al
2006: Working progress: how to reconnect young people and organisations / Demos
2005: Health, wealth and happiness / MORE THAN Business
2003: Learning for the 21st century/ Partnership for 21st century skills
2002: How to access and manage creativity in organisations / RSA